Find the answers you need with the Ushahidi Platform support documentation.

Protecting your data

Ushahidi uses a variety of industry-standard technologies and services to secure your data from unauthorized access, disclosure, use, and loss. This includes but is not limited to:

  • encrypting all data in transit using SSL
  • standardised server configurations including sensible security defaults, such as hardened SSL configuration and restricting open ports
  • where possible, we limit internal communication between services to internal private networks

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

Security Breaches

We are committed to protecting your personal information once we have it. We implement physical, business and technical security measures. Despite our efforts, if we learn of a security breach, we'll notify you so that you can take appropriate protective steps.