Self Service

Ushahidi Demo

limited use - 1 month

Test out the Ushahidi crowdsourcing and situation awareness platform.

Free Sign up

Free Software, Hosting, and Maintenance

Embeddable web form, email, SMSsync, data collection online/offline iOS and Android App. Map and Timeline data visualization
Roles/Permissions. Email, SMS, Twitter. Private Deployments. Analytics Visualization Page. Import/Export Data.

Find out more about data collection

1 Deployment

What’s a deployment?

25 admins and/or custom roles

What’s an admin?

25 posts maximum

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

No targeted surveys

What’s a targeted survey?

One-time Support Services not available for demo

On-going support services not available for demo

Custom feature development not available for demo

Self Service

Ushahidi Basic

Collect, monitor, analyze, and respond to real time incidents and engage with stakeholders.

$499 /mo Sign up

$499/month for Software, Hosting, and Maintenance

Embeddable web form, email, SMSsync, data collection online/offline iOS and Android App. Map and Timeline data visualization
Roles/Permissions. Email, SMS, Twitter. Private Deployments. Analytics Visualization Page. Import/Export Data.

Find out more about data collection

1 Deployment

What’s a deployment?

25 admins and/or custom roles

What’s an admin?

Unlimited posts

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

No targeted surveys

What’s a targeted survey?

One-time Support Services not available for basic

On-going support services not available for basic

Custom feature development not available for basic

Enterprise

Ushahidi Enterprise: Single Deployment

Ushahidi platform capabilities, technical expertise, ongoing support, and customizations.

Contact us about Enterprise Services for your organization

Base Pricing

(1 Deployment)

Set-up
$15,000+

1 Remote Training
$1,500+

Software, Hosting & Maintenance
$999+/month

Ongoing Technical Support
$1500+/month

*pricing modified based upon circumstances and customizations

$999+/month for Software, Hosting, and Maintenance

*subject to increase with customizations

All of Ushahidi Basic + 25 admins. SMS targeted surveys. Automated sorting capabilities.

Find out more about data collection

1 Deployment

What’s a deployment?

25 admins and/or custom roles

What’s an admin?

Unlimited posts

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

Access to targeted surveys and the ability to gather and upload contacts and send multi-question SMS surveys. Contact for pricing based on country location and survey sizes

What’s a targeted survey?

One-time Support Services

Find out more about one-time services

On-going support services

Find out more about on-going services

Custom feature development

*contact for scoping and pricing

Find out more about custom feature development

Collaborative Discovery Session

*contact for pricing

Platform set-up
$15,000+

*required for base Enterprise Partnership

Survey configuration - Contact for pricing

Training of project administrators
$1500+

*required for base Enterprise Partnership

Training of trainers, Training of monitors or field staff, Stakeholder Engagement Toolkit, White Labeling, Translation

*contact for pricing

Ongoing technical support account manager
$1500+/month

*required for base Enterprise Partnership

Long-term embedded Ushahidi platform administrator(s)

*contact for pricing

Long-term embedded Ushahidi platform community engagement officer(s)

*contact for pricing

Enterprise

Ushahidi Enterprise: Multiple Deployments

Ushahidi platform capabilities, technical expertise, ongoing support, and customizations.

Integrate Ushahidi across your organization or project activities by using multiple Ushahidi platform deployments.

Contact us about Enterprise Services for your organization

Base Pricing

(5 Deployments)

*contact us for pricing for 10, 25, or custom deployment packages

Set-up
$50,000+

5 Remote Trainings
$6,000+

Software, Hosting & Maintenance
$2000+/month

Ongoing Technical Support
$3,000+/month

*pricing modified based upon circumstances and customizations

$2000+/month for Software, Hosting, and Maintenance

*subject to increase with customizations

All of Ushahidi Basic + Unlimited admins. SMS targeted surveys. Automated sorting capabilities.

Find out more about data collection

5 Deployments

*contact us for pricing for 10, 25, or custom deployment packages

What’s a deployment?

Unlimited admins

What’s an admin?

Unlimited posts

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

Access to targeted surveys and the ability to gather and upload contacts and send multi-question SMS surveys. Contact for pricing based on country location and survey sizes

What’s a targeted survey?

One-time Support Services

Find out more about one-time services

On-going support services

Find out more about on-going services

Custom feature development

*contact for scoping and pricing

Find out more about custom feature development

Collaborative Discovery Session

*contact for pricing

Platform set-up
$50,000+

*required for base Enterprise Partnership

Survey configuration - Contact for pricing

Training of project administrators
$7500+

*required for base Enterprise Partnership

Training of trainers, Training of monitors or field staff, Stakeholder Engagement Toolkit, White Labeling, Translation

*contact for pricing

Ongoing technical support account manager
$3000+/month

*required for base Enterprise Partnership

Long-term embedded Ushahidi platform administrator(s)

*contact for pricing

Long-term embedded Ushahidi platform community engagement officer(s)

*contact for pricing

Platform Technology

Free Software, Hosting, and Maintenance

Embeddable web form, email, SMSsync, data collection online/offline iOS and Android App. Map and Timeline data visualization
Roles/Permissions. Email, SMS, Twitter. Private Deployments. Analytics Visualization Page. Import/Export Data.

Find out more about data collection

1 Deployment

What’s a deployment?

25 admins and/or custom roles

What’s an admin?

25 posts maximum

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

No targeted surveys

What’s a targeted survey?

$499/month for Software, Hosting, and Maintenance

Embeddable web form, email, SMSsync, data collection online/offline iOS and Android App. Map and Timeline data visualization
Roles/Permissions. Email, SMS, Twitter. Private Deployments. Analytics Visualization Page. Import/Export Data.

Find out more about data collection

1 Deployment

What’s a deployment?

25 admins and/or custom roles

What’s an admin?

Unlimited posts

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

No targeted surveys

What’s a targeted survey?

$999+/month for Software, Hosting, and Maintenance

*subject to increase with customizations

All of Ushahidi Basic + 25 admins. SMS targeted surveys. Automated sorting capabilities.

Find out more about data collection

1 Deployment

What’s a deployment?

25 admins and/or custom roles

What’s an admin?

Unlimited posts

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

Access to targeted surveys and the ability to gather and upload contacts and send multi-question SMS surveys. Contact for pricing based on country location and survey sizes

What’s a targeted survey?

$2000+/month for Software, Hosting, and Maintenance

*subject to increase with customizations

All of Ushahidi Basic + Unlimited admins. SMS targeted surveys. Automated sorting capabilities.

Find out more about data collection

5 Deployments

*contact us for pricing for 10, 25, or custom deployment packages

What’s a deployment?

Unlimited admins

What’s an admin?

Unlimited posts

What’s a post?

Deployments appear in Ushahidi iOS/Android App

Learn more about our app

Crowdsourced surveys

What’s a crowdsourced survey?

Access to targeted surveys and the ability to gather and upload contacts and send multi-question SMS surveys. Contact for pricing based on country location and survey sizes

What’s a targeted survey?
Catalogue of Services
One-time Support Services

One-time Support Services not available for demo

One-time Support Services not available for basic

One-time Support Services

Find out more about one-time services

Collaborative Discovery Session

*contact for pricing

Platform set-up
$15,000+

*required for base Enterprise Partnership

Survey configuration

*contact for pricing

Training of project administrators
$1500+

*required for base Enterprise Partnership

Training of trainers

*contact for pricing

Training of monitors or field staff

*contact for pricing

Stakeholder Engagement Toolkit

*contact for pricing

White Labeling

*contact for pricing

Translation

*contact for pricing

One-time Support Services

Find out more about one-time services

Collaborative Discovery Session

*contact for pricing

Platform set-up
$50,000+

*required for base Enterprise Partnership

Survey configuration

*contact for pricing

Training of project administrators
$7500+

*required for base Enterprise Partnership

Training of trainers

*contact for pricing

Training of monitors or field staff

*contact for pricing

Stakeholder Engagement Toolkit

*contact for pricing

White Labeling

*contact for pricing

Translation

*contact for pricing

Ongoing support services

Ongoing support services not available for demo

Ongoing support services not available for demo

Ongoing support services

Find out more about ongoing services

Ongoing technical support account manager
$1500+/month

*required for base Enterprise Partnership

Long-term embedded Ushahidi platform administrator(s)

*contact for pricing

Long-term embedded Ushahidi platform community engagement officer(s)

*contact for pricing

Ongoing support services

Find out more about ongoing services

Ongoing technical support account manager
$3000+/month

*required for base Enterprise Partnership

Long-term embedded Ushahidi platform administrator(s)

*contact for pricing

Long-term embedded Ushahidi platform community engagement officer(s)

*contact for pricing

Custom feature development

Custom feature development not available for demo

Custom feature development not available for basic

Custom feature development

*contact for scoping and pricing

Find out more about custom feature development

Custom feature development

*contact for scoping and pricing

Find out more about custom feature development

Grassroots projects

Apply for a free Basic plan

Small non profits and grassroots organizations that are aligned with Ushahidi's mission and can demonstrate a yearly operating budget of less than $250k USD per year are invited to apply for a free Basic plan.

You can still try out Ushahidi platform by signing up for the free Ushahidi Demo version.

Continue

Ushahidi code

Self-host & customize Ushahidi on your own

Ushahidi is an open source product, meaning that all the code that runs it is available for all admins to download and modify. If you'd like to download Ushahidi, customize it, and host it on your own servers, it is available on GitHub.

Continue

International Development, Humanitarian, University or Research Organization

On Enterprise a catalogue of technical services is on offer

We can assist with the technical set-up, survey design, a variety of targeted trainings, metrics and analysis, programmatic management, ongoing technical support, and custom feature development. We want you to be able to focus on your project goals and impact and let us stress about the technology.

Continue

Foundation or Potential Funder

We have loads of ideas for how to improve the Ushahidi platform - so let’s talk!

From incorporating machine learning, automation, and new data sources, to making the platform more secure in high-risk situations and reaching last-mile users - we’re constantly working to improve our core services and functionality.

We’re also always seeking core funding for sustainability from organizations who believe in our mission and impact.

Continue

Frequently asked questions

Are the costs to send and receive SMS messages included in the price of the Ushahidi platform?

No, the cost to send and receive SMS messages is not included in the price of the Ushahidi platform. Our team will help you to set up an account with one of our supported SMS gateways and the cost will be paid through them.

Does the self service Ushahidi Demo plan have a time limit?

Yes, the Ushahidi Demo self service plan can be used for 1 month.

How is Ushahidi funded?

Ushahidi is a nonprofit, open source, software as a service (SaaS) organization, but we operate as a social enterprise. We are both grant funded and revenue generating.

We build and sell a replicable, scalable, and sustainable software platform called Ushahidi. (And a new emergency management check-in product called TenFour) to both grassroots organizations and international development and humanitarian agencies, but also make the code base to the Ushahidi platform available open source.

Is there a limit to the number of crowdsourced survey responses I can receive?

There is no limit to the number of people or posts via the Ushahidi Basic self service plan, an Enterprise Partnership, or a Grassroots Social Impact License! There is a limit of 25 posts for the Ushahidi Demo self service plan.

What are data sources: embeddable web form, app, email, Twitter, and SMS?

Data collection sources are the different channels that can be used to gather crowdsourced reports in a deployment. We currently enable posts to be completed via embeddable web forms, a native Android and iOS app, Twitter, email, and SMS. SMSsync, Twilio, and Nexmo are SMS gateways that can be configured to transfer inbound messages to a deployment.

What are On-going services?

Ushahidi provides a catalogue of services and expertise available via enterprise partnership in order to support our partners in the use of the Ushahidi platform. On-going services include platform hosting and maintenance, technical support, and others. We want you to focus on your project goals and impact. Our team will worry about the technology.

What are One-time services?

Ushahidi provides a catalogue of services and expertise available via enterprise partnership in order to support our partners in the use of the Ushahidi platform. One-time services available include platform setup, a variety of virtual or in person trainings, survey configuration support, and others. We want you to focus on your project goals and impact. Our team will worry about the technology.

What are private deployments?

Private deployments require a registered user to login before accessing any of the deployment data. Therefore your deployment could be made private within you team or organization.

What are roles and permissions?

Roles and permissions allow you to assign your registered admins on your team different levels of access to the deployment data and settings. An admin can have permissions to five different controls: Manage Users, Manage Posts, Manage Settings, Bulk Data Import, Edit their own posts. For example, some may be granted view-only rights to unpublished posts, while others may have edit rights, and still others may have the ability to change settings such as data sources or survey questions.

What does “Import and Export data” mean?

Data can be uploaded to or downloaded from an Ushahidi platform deployment via CSV file. Existing data sets can be uploaded to a deployment in bulk, and data can be downloaded from the deployment either in full or based on a specific filter criteria.

What is a deployment?

A deployment is an instance of the Ushahidi platform for your particular project.

What is Custom feature development?

Ushahidi can scope out and provide a budget for customizations to the existing Ushahidi platform if desired by Enterprise partners. These customizations can include new features, new data sources, additionally language capabilities, and other requests or features.

What’s a crowdsourced survey?

A crowdsourced survey is a customizable set of questions available for anyone to answer on the platform that, when completed, creates a post accessible on the timeline and map pages. Multiple crowdsourced surveys with different sets of questions can be configured on the same deployment, allowing you to collect and compare different types of information.

What’s a post?

Posts come in two forms: crowdsourced and targeted. A crowdsourced post is a piece of unstructured or semistructured data from a public author via any enabled data source such as web form, mobile application, email, Twitter, or SMS. A targeted post is a piece of unstructured or semistructured data from a particular author, such as the recipient of a targeted SMS survey.

What’s a targeted survey?

A targeted survey is set of questions that can be drafted within the Ushahidi platform and sent to a pre populated list of phone numbers. You can therefore send a survey to your beneficiaries, stakeholders, or field staff (who you have the cell phone numbers for) in order to collect and analyze their answers to targeted questions as part of your project. Currently targeted surveys are available on the Ushahidi platform via SMS only.

What’s an project admin?

An project admin is someone on your team who will manage and run your deployment by logging into the deployment to view and manage unpublished reports, create custom user roles, and edit deployment settings. You may have multiple admins on you staff to run your deployment.

What’s the Ushahidi mobile app?

The Ushahidi mobile app is available via iOS or Android. It allows users to search for deployment, add a deployment, respond to a survey, and view other posts on a deployment.