Viewing Posts

Viewing posts on your Ushahidi deployment

Posts on your deployment can be categorised into two types:-

  • Structured: Incoming posts from the web platform and smartphone applications are classified as structured posts, since they adhere to the structure of surveys created on your deployment.
  • Unknown: Incoming messages from SMS, Twitter and Email are classified as unknown posts, since they do not belong to a survey, or adhere to the structure of surveys created on your deployment. This means that these messages come in their raw form, and have to be manually structured by admins/anyone with permissions to edit posts, to fit into the structure of your survey. E.g an SMS message “Hello, my name is Angela” will need to be broken down into a title, a description, properly categorised etc.

By default, every deployment has a set of four featured Saved Searches (read more in section 7.2 of this manual) from which you can view posts on your deployment, which you can access through the filter dropdown box.

These include:-

  • All posts: Lists all posts (structured and unstructured) that have come into your deployment
  • Published Posts: Lists all posts that have been made public on your deployment(i.e can be viewed by registered/non registered users on your deployment.
  • Unknown Posts: Lists all messages received from SMS, Email and Twitter
  • My posts: Lists all posts created by you as a user


From the data mode page, you should be able to see the following:-

  • Post visibility Status: You can tell if a post is public or only visible to a specific audience
  • Bulk actions: perform bulk actions (publish, archive, delete) on the posts within the saved search.

  • Post source (is it from the Web, SMS, Email or Twitter?).
    • Structured posts via web/smartphones will have their respective source label on them.
    • Unstructured posts will have a label denoting their source, as seen below with this sample SMS message

via twitter.jpg

  • Date and time the post was submitted
  • Post description
  • If you’re an admin/your user role permits, you’ll should also see a small dropdown icon on the right hand corner of every post.

Clicking on it presents you with options to:-

  • Edit your post
  • Add your post to a collection(more on collections in Section 7.3 of this manual)
  • Delete your post

  • A search filter that allows you to filter reports by surveys, categories, who posts are visible to, date range, location, or user determined parameters

You can view individual report details by clicking on the Post Title link, which will redirect you to a page with additional details on categories, tasks completed/not completed for this post.

You can also opt to do the following from the individual report view.

  • Edit the post
  • Add the post to a collection
  • Delete the post

Please note that information displayed to users on each of these pages is dependent on permissions granted to registered/non registered users by the deployment administrator e.g Published posts, Unstructured posts and My posts, and menu bars allowing for editing and deletion are only visible to logged in users with necessary granted permissions( See more on Roles in Section 4.1 of this manual)