Technical challenges in delivering emergency SMS in diverse regions

TenFour is Ushahidi's newly announced service, aiming to be the easiest way to reach your team in an emergency, on any device. With TenFour, your organization has a single, simple tool to contact your team members during a crisis and allows managers to clearly see who has responded to an emergency check-in request.

TenFour employs multiple channels to contact team members - in-app, email, slack, voice and of course SMS. This article describes some of the technical challenges in delivering SMS messages to team members in diverse regions.

Read Full Post

SMS Technology: Reaching Last Mile Communities.

With the influx of instant message applications, many have been quick to pronounce the death of the Short Message Service (SMS). However, in developing countries SMS remains the most predominant form of mobile communication. The simplicity and low-tech nature of SMS makes it ideal for both humanitarian situation communications and program outreach in remote areas. 

Read Full Post